Need to Reach Us? We’re Here to Help
If you’re searching for your support ticket status, head over to our “Help & Support” page for real-time updates and detailed information.
First Time Using Our Services?
Our Getting Started page is the perfect place to begin. It’s packed with useful insights about how we work, including:
- Delivery times
- Transfer limits
- Payment methods
- Our policies on cancellations and refunds
- How we handle your personal data
Need to Submit Support Ticket?
If we’ve asked you for documents, use the secure upload link provided in our email. You can send us your photo ID, a selfie, or proof of address by following these steps:
Use the link in the email to upload your Photo ID or Selfie
Reply to our email with your Proof of Address or any other requested documents as an attachment
Still Need Help?
Our team is here to support you with your queries in 130 countries. Here’s how you can get assistance:
- Help Hub: Browse helpful articles and FAQs for quick answers
- Phone Support: For issues with an active transfer, scroll down to find your country’s contact number
When calling us, please have your Case Number ready to help us assist you more efficiently. Listen carefully to the automated options and select the one that best fits your issue to reduce wait time.
24/7 Chat Support Available
A fast and secure way to get 24/7 Customer Support
Contact us now 24/7 for free customer support in over 130 other countries. Track your ticket and view your chat history history from anywhere.
